Frequently Asked Questions

Record Management

  • What is Records Management?

    Records Management is the process and discipline of managing information throughout its life cycle from creation, identification, storage, retrieval and ultimately, destruction.

  • Why do records need to be securely stored and efficiently managed?

    Documents and Records that are critical for business must be protected and accessible at all time to ensure business continuity and compliance to tax and legal regulations

  • Why should I consider outsourcing my document storage?

    1. Improve the efficiency of your records management process                                                                                                                            2. Reduce your operating expenses from storage                                                                                                                                    3. Enhance your document accessibility. No more missing file!                                                                                                                            4. Improve the security and protection of your assets as part effective Business Continuity Plan                                                                  5. Increase productivity of your resources to focus on your core business.

  • How are my documents and records stored with Tropical?

    Your documents are safely stored inside marine grade steel vaults located inside covered warehouse equipped with 24 hours security system

  • How soon can I retrieve my documents stored offsite?

    Our commitment is next working day delivery to your desk anywhere in Klang Valley. We do this 24 X 7, every single day!